Conversations

Every customer answered, 24/7.

Your AI answers every customer in seconds — on WhatsApp, web chat, email, SMS and phone — and only passes the tricky ones to you.

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Answers in seconds30+ languagesEvery channelHuman handoff
21:50
3
MP
MoveWell Physio
replies in seconds
Meanwhile, in your dashboard
Sophie TaylorBooking confirmed
Sports massage · Fri 18 Jul, 14:30
Added to Jordan's calendar
Customer saved
New customer created from the chat, with her number and service history.
Deposit taken€20.00
€20 paid on a WhatsApp link — the slot is held.
All of it at 21:47 on a Sunday, with the clinic closed.
A real exchange — enquiry to booked appointment, while the clinic was closed.

How it works.

1
A customer messages
On WhatsApp, chat, email, SMS or phone — any hour.
2
The AI answers and acts
Replies in seconds, in their language, and books them in.
3
You stay in control
Anything tricky is escalated to you, with the full transcript.

What it does on every conversation.

Always on, 24/7
Evenings, weekends, holidays — every enquiry gets an instant, on-brand answer.
Speaks your customers’ language
Replies automatically in 30+ languages, matched to each customer — English, Dutch, Italian, French, German, Spanish, Arabic and more.
Books, quotes and captures
Turns a chat into a booking, an estimate, or a saved lead — not just a reply.
Knows your business
Trained on your services, hours, prices and FAQs, so answers are accurate — never generic.
Escalates the tricky ones
Complex or sensitive cases are flagged to you by WhatsApp or email, with context.
One inbox for every channel
WhatsApp, web, email, SMS and voice land in a single place, with a full transcript.
Great for

Questions.

Will it sound like a robot?
No. It answers in your tone of voice, trained on your own services and FAQs, so replies read like a well-briefed member of staff.
What happens when it cannot help?
It hands the conversation to you with the full transcript and an alert on WhatsApp or email — the customer is never left on a dead end.
Which channels are included?
Web chat, WhatsApp, email and SMS come with every plan; voice answering is available too. It is the same AI across all of them, sharing one inbox.
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Never miss a customer again.

Your AI Front Desk is the core of Semplo — on every plan. 14 days free. Add payment details only if you decide to continue.

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