Compare: Semplo vs TheFork

A TheFork alternative with no fee per guest.

TheFork is a restaurant marketplace with its own reservation software, TheFork Manager. Semplo does not list you on a marketplace: its AI employees answer your guests on WhatsApp, web chat and email and take their reservations, at any hour, on your own channels. Here is how the two compare.

TheForkSemplo
What it isTheFork
Restaurant marketplace plus the TheFork Manager reservation software
Semplo
A platform of AI employees that answer your customers and book them in, on your own channels
AI that talks to customersTheFork
AI no-show prediction and AI review summaries. Its site also says it can manage calls on your behalf, without naming a plan
Semplo
Included in every plan: answers web chat, WhatsApp and email (voice calls on Scale)
WhatsAppTheFork
Not mentioned on its pricing page, which describes guest chat, email and SMS
Semplo
Answers and takes reservations inside the WhatsApp conversation
Fees on reservationsTheFork
A fee per guest, based on a percentage of your average bill, on reservations from TheFork, Tripadvisor and partners. Reservations from your own website, Instagram and Facebook are included
Semplo
None. No marketplace, no commission on reservations
Starting priceTheFork
Performance and Enterprise plans, price on request
Semplo
Free plan; paid plans from €49 a month

Competitor facts as listed on their own websites, October 2026. Sources at the bottom of the page.

Choose TheFork if.

  • You want diners to discover you on a restaurant marketplace
  • You want reservation software with payment at the table through TheFork PAY

Choose Semplo if.

  • Your guests write on WhatsApp and you want them answered and reserved there, at any hour
  • You do not want to pay a fee per guest on reservations
  • Your guests speak more than one language
  • You want the same AI to answer questions about your menu and opening hours
FAQ

Questions about switching.

Is Semplo an alternative to TheFork?
For answering guests and taking reservations, yes: on WhatsApp, chat and email, at any hour. If you rely on TheFork’s marketplace to bring in new diners, that is something Semplo does not offer.
Does Semplo charge a fee per guest?
TheFork charges a fee per guest, based on a percentage of your average bill, on reservations from TheFork, Tripadvisor and partners. Reservations from your own website, Instagram and Facebook are included. Semplo has no marketplace and takes no commission on reservations: you pay your plan, from €0 a month.
Can it answer my guests on WhatsApp?
TheFork’s pricing page does not mention WhatsApp; it describes guest chat, email and SMS. Semplo answers and takes reservations inside the WhatsApp conversation on every paid plan.

Try it on your own business.

Semplo vs FreshaSemplo vs TreatwellSemplo vs BooksySemplo vs Booking.comSemplo vs Mindbody
Sources