Semplo for Food & Beverage

Sell direct — from cellar door to doorstep

Your AI team answers every enquiry, books appointments and follows up automatically — built for Food & Beverage, on every channel, in your customers’ language.

Paid plans from €49/month

What Semplo does for Food & Beverage

Every workflow below runs automatically, around the clock.

AI Front Desk

Answers questions about your wines, oils and products, prices, visiting hours and directions — in the customer's language.

Tourists ask in every language — your AI answers in all of them
Tasting & tour bookings

Books cellar-door tastings and farm tours directly into your calendar with automatic confirmations.

Fill tastings without stopping work in the cellar
Product order capture

Customers order cases, hampers and gift boxes via chat for collection or shipping.

Direct sales around the clock, no marketplace fees
Shipping FAQ

Pre-configured answers for where you ship, costs, case sizes and delivery times.

Remove the biggest barrier to ordering direct
Follow-up sequence

Visitors who tasted but did not order get a personalised 3-step follow-up.

Turn tasting-room visitors into repeat buyers
New release announcements

Past buyers get a warm message when the new vintage or harvest is released.

Sell out new releases to your existing list
Review requests

Sent automatically after visits and orders.

More reviews, more visitors, more direct sales
Club & mailing list capture

Captures wine club and newsletter signups in conversation.

Grow the list you own — not the platform's
Group & event enquiries

Captures wedding, private event and group tasting details and escalates to you.

Never miss a high-value event booking
Take payment at the cellar door

Card, cash or a pay-link for tastings, bottles and cases — receipt sent automatically.

Direct sales with no marketplace fee
Social content

Your AI posts new releases and tasting events to your socials, scheduled.

Sell releases to more than your list
Questions

Food & Beverage, answered

What does Semplo actually do for a Food & Beverage business?
It runs AI Front Desk, Tasting & tour bookings, Product order capture and Shipping FAQ and the rest of the workflows on this page. You set your services, hours and prices once, and from then on your AI answers enquiries, books appointments and follows up on its own.
Can it answer Food & Beverage enquiries when we are closed?
Yes. Your AI replies within seconds at any hour, including nights, weekends and public holidays. Most enquiries arrive outside opening hours, which is precisely when a competitor answers first.
Which channels does it answer on?
Web chat on your own site, WhatsApp, email and SMS on every paid plan. Voice calls are included on Scale. Every channel lands in one inbox, so you read the whole history of a customer in one place.
Does it reply in my customers’ language?
Yes. It reads the language a customer writes in and replies in that same language, across English, Dutch, Italian, French and German among others. You do not configure anything per language.
Does it book into the calendar I already use?
Yes. Bookings are written into your Semplo calendar and sync both ways with Google Calendar and Outlook, so your team carries on working the way it does now.
What happens when the AI cannot answer something?
It stops guessing and hands the conversation to you, with the full thread attached and the customer told that a person will come back to them. You decide which topics always escalate.
How long does setup take, and what does it cost?
Most businesses are live in about 15 minutes: you fill in your details and paste one line of code on your website. The free plan is €0 a month and paid plans start at €49 a month excluding VAT, with a 14-day trial.
Explore Semplo

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AI employee.

Set up takes 15 minutes. No credit card required.

From €49/month
Free — Core — Pro — Scale
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