Semplo for Pastry Shops & Bakeries

Take custom orders while you focus on what you bake best

Your AI team answers every enquiry, books appointments and follows up automatically — built for Pastry Shops & Bakeries, on every channel, in your customers’ language.

Paid plans from €49/month

What Semplo does for Pastry Shops & Bakeries

Every workflow below runs automatically, around the clock.

AI Front Desk

Answers product, pricing, allergen and collection time questions 24/7.

Never miss a custom order enquiry
Order capture

Takes bespoke cake, pastry and bulk orders — captures design, flavours, size, date and contact.

Custom orders captured even when you are baking
AI Booking Assistant

Books consultation slots for custom cake design meetings.

Consultation diary filled automatically
Collection slot booking

Books collection time slots to manage pickup flow during peak periods.

No more collection chaos on busy days
Follow-up sequence

Enquiries that did not convert get a personalised 3-step follow-up.

Recover orders that went cold
Review requests

Sent after each order is collected.

Build your reputation with every happy customer
Reactivation

Customers who have not ordered in 2+ months get a personalised message.

Bring regulars back with zero effort
Product catalogue training

Paste your full product list with prices, flavours, allergens and custom options — the AI learns it instantly and uses it in every conversation.

Train in minutes, answer forever
Take payment at the counter

Card, cash or a pay-link for orders and walk-ins — tips, receipts and daily takings.

A full till on any phone
Social content

Your AI turns your bakes into scheduled Instagram and Facebook posts.

Sell out specials from social
Questions

Pastry Shops & Bakeries, answered

What does Semplo actually do for a Pastry Shops & Bakeries business?
It runs AI Front Desk, Order capture, AI Booking Assistant and Collection slot booking and the rest of the workflows on this page. You set your services, hours and prices once, and from then on your AI answers enquiries, books appointments and follows up on its own.
Can it answer Pastry Shops & Bakeries enquiries when we are closed?
Yes. Your AI replies within seconds at any hour, including nights, weekends and public holidays. Most enquiries arrive outside opening hours, which is precisely when a competitor answers first.
Which channels does it answer on?
Web chat on your own site, WhatsApp, email and SMS on every paid plan. Voice calls are included on Scale. Every channel lands in one inbox, so you read the whole history of a customer in one place.
Does it reply in my customers’ language?
Yes. It reads the language a customer writes in and replies in that same language, across English, Dutch, Italian, French and German among others. You do not configure anything per language.
Does it book into the calendar I already use?
Yes. Bookings are written into your Semplo calendar and sync both ways with Google Calendar and Outlook, so your team carries on working the way it does now.
What happens when the AI cannot answer something?
It stops guessing and hands the conversation to you, with the full thread attached and the customer told that a person will come back to them. You decide which topics always escalate.
How long does setup take, and what does it cost?
Most businesses are live in about 15 minutes: you fill in your details and paste one line of code on your website. The free plan is €0 a month and paid plans start at €49 a month excluding VAT, with a 14-day trial.
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From €49/month
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