Semplo for Medical Spa & Aesthetics

Every missed enquiry is a €500 treatment gone elsewhere

Your AI team answers every enquiry, books appointments and follows up automatically — built for Medical Spa & Aesthetics, on every channel, in your customers’ language.

Paid plans from €49/month

What Semplo does for Medical Spa & Aesthetics

Every workflow below runs automatically, around the clock.

AI Front Desk

Answers treatment questions, pricing and downtime with a tone that builds trust.

Convert browsers into booked consultations
AI Booking Assistant

Books consultations and treatments directly into your calendar.

Full book without a full-time receptionist
Follow-up sequence

Enquiries that did not convert get a personalised 3-step follow-up.

Recover enquiries that went cold
Review requests

Sent after each treatment. Aesthetics is a referral industry — reviews are everything.

Word of mouth accelerated by automation
Consultation capture

Collects treatment interest, skin concerns and medical notes before the appointment.

Clients feel understood before they arrive
Pre-treatment instructions

48h before each appointment: personalised prep instructions based on the treatment.

Fewer rescheduled treatments, better outcomes
Recall agent

Every client gets a personalised reminder when their treatment is due again.

Predictable recurring revenue from every client
Aftercare agent

48h after treatment: personalised aftercare instructions and a check-in.

Higher satisfaction, more referrals
Product order capture

Clients reorder skincare products and post-treatment supplements via chat without booking a consultation.

Recurring retail revenue from every client
Take payment in person

Charge for treatments and packages on a card or pay-link — tips and receipts included.

Settle high-value treatments at the desk
Memberships & packages

Sell monthly skin memberships and prepaid treatment courses, billed automatically.

Predictable recurring treatment revenue
Social content

Your AI drafts before/after posts and offers, scheduled for you.

Aesthetics sells on social — automatically
Questions

Medical Spa & Aesthetics, answered

What does Semplo actually do for a Medical Spa & Aesthetics business?
It runs AI Front Desk, AI Booking Assistant, Follow-up sequence and Review requests and the rest of the workflows on this page. You set your services, hours and prices once, and from then on your AI answers enquiries, books appointments and follows up on its own.
Can it answer Medical Spa & Aesthetics enquiries when we are closed?
Yes. Your AI replies within seconds at any hour, including nights, weekends and public holidays. Most enquiries arrive outside opening hours, which is precisely when a competitor answers first.
Which channels does it answer on?
Web chat on your own site, WhatsApp, email and SMS on every paid plan. Voice calls are included on Scale. Every channel lands in one inbox, so you read the whole history of a customer in one place.
Does it reply in my customers’ language?
Yes. It reads the language a customer writes in and replies in that same language, across English, Dutch, Italian, French and German among others. You do not configure anything per language.
Does it book into the calendar I already use?
Yes. Bookings are written into your Semplo calendar and sync both ways with Google Calendar and Outlook, so your team carries on working the way it does now.
What happens when the AI cannot answer something?
It stops guessing and hands the conversation to you, with the full thread attached and the customer told that a person will come back to them. You decide which topics always escalate.
How long does setup take, and what does it cost?
Most businesses are live in about 15 minutes: you fill in your details and paste one line of code on your website. The free plan is €0 a month and paid plans start at €49 a month excluding VAT, with a 14-day trial.
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Set up takes 15 minutes. No credit card required.

From €49/month
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