Semplo for Gym & Personal Training

The AI that keeps your members from cancelling.

Your AI team answers every enquiry, books appointments and follows up automatically — built for Gym & Personal Training, on every channel, in your customers’ language.

Paid plans from €49/month

See it in action

Follow one customer, start to finish.

On the left, what your customer sees on their phone. On the right, what appears on your dashboard at the same moment.

Step 1 of 4 · What your customer sees
Someone new asks on WhatsApp whether they can try a class first.
Your AI books a free trial into a class that still has places.
After the class, it follows up with a membership offer and a payment link.
The new member is on your list, and your briefing shows how the week is filling up.
What your customer sees
9:41
NF
Northside Fitness
Business account
Your dashboard
Step 1 of 4

What Semplo does for Gym & Personal Training.

Every workflow below runs automatically, around the clock.

AI Front Desk

Answers membership, class, pricing and facility questions — even at midnight — and quotes the right plan.

Convert late-night interest into sign-ups
Class booking & waitlists

Members book classes and PT online. Full classes auto-waitlist and promote the next member the moment a spot opens.

Fill every class with zero front-desk admin
Memberships & billing

Sell recurring memberships and prepaid class-credit packs, billed automatically on your own Stripe.

Predictable recurring revenue, month after month
Member self-service portal

Members manage their plan, book classes, buy credits and download receipts themselves — no front desk needed.

24/7 self-service, far less admin
Freeze instead of cancel

When a member wants out, offer a freeze of up to 30 days instead of losing them.

A pause beats a cancel — keep the member
Failed-payment recovery

Cards that fail are chased automatically with reminders until they are fixed.

Recover revenue that quietly slips away
Cancellation retention

When a member wants to cancel, AI offers alternatives before escalating.

A member about to cancel is offered a pause first
Trial conversion

3-step follow-up for every free trial attendee.

Every trial gets a follow-up before it lapses
Progress, WOD & streaks

A member Workout of the Day, attendance streaks and personal records, plus a monthly check-in that catches disengaged members early.

Engaged members are members who renew
Reactivation

Members inactive for 3+ months get a warm, personalised message.

Win back lapsed members at zero cost
Review requests

Sent after key milestones automatically.

Rank above every gym that does not ask
Product order capture

Members buy merchandise, supplements, branded gear or session packages via chat.

Generate revenue outside of sessions
Take payment in person

Day passes, PT sessions and retail on a card or pay-link at the front desk.

Capture walk-in revenue on the spot
Social content

Your AI schedules class highlights and member wins to your socials.

Stay top-of-feed, fill more classes
Questions

Gym & Personal Training, answered.

Is there an AI that answers gym members and books classes and trial sessions?
Yes. Semplo's AI answers members and new prospects on WhatsApp, your website chat and email, books classes and trial sessions, and explains memberships and prices from your own information. Members also get a portal for their bookings and membership. Setup takes about 15 minutes; there is a free plan and paid plans start at €49 a month.
What does Semplo actually do for a Gym & Personal Training business?
It runs AI Front Desk, Class booking & waitlists, Memberships & billing and Member self-service portal and the rest of the workflows on this page. You set your services, hours and prices once, and from then on your AI answers enquiries, books appointments and follows up on its own.
Can it answer Gym & Personal Training enquiries when we are closed?
Yes. Your AI replies within seconds at any hour, including nights, weekends and public holidays. Most enquiries arrive outside opening hours, which is precisely when a competitor answers first.
Which channels does it answer on?
Web chat on your own site, WhatsApp, email and SMS on every paid plan. Voice calls are included on Scale. Every channel lands in one inbox, so you read the whole history of a customer in one place.
Does it reply in my customers’ language?
Yes. It reads the language a customer writes in and replies in that same language, across English, Dutch, Italian, French and German among others. You do not configure anything per language.
Does it book into the calendar I already use?
Yes. Bookings are written into your Semplo calendar and sync both ways with Google Calendar and Outlook, so your team carries on working the way it does now.
What happens when the AI cannot answer something?
It stops guessing and hands the conversation to you, with the full thread attached and the customer told that a person will come back to them. You decide which topics always escalate.
How long does setup take, and what does it cost?
Most businesses are live in about 15 minutes: you fill in your details and paste one line of code on your website. The free plan is €0 a month and paid plans start at €49 a month excluding VAT, with a 14-day trial.
Explore Semplo

Hire your first
AI employee.

Set up takes 15 minutes. 14 days free. Add payment details only if you decide to continue.

From €49/month
Free — Core — Pro — Scale
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