Semplo for Hotels & B&Bs in Edinburgh

AI for Hotels & B&Bs in Edinburgh

Your AI answers every enquiry, books appointments and follows up automatically for Hotels & B&Bs businesses in Edinburgh, on every channel, in the language your customer wrote in.

Paid plans from €49/month

In short

What Semplo is, and what it does for you

Semplo is a platform powered by AI employees, set up for Hotels & B&Bs. Your AI team answers every enquiry that arrives by WhatsApp, web chat, email or SMS, in the language the customer wrote in, takes the booking, collects a deposit if you need one, and handles the follow-up afterwards. It works around the clock, including the hours you are closed, and notifies you when it cannot answer something.

Getting set up in Edinburgh

You do not need a developer, and you do not need to change how you work. Add your services, hours and prices, connect WhatsApp, and paste one line of code on your website. About 15 minutes later you are answering Edinburgh enquiries around the clock, in whichever language they arrive in, which here usually means English, plus most European languages during the festival months.

Covering New Town, Leith, Stockbridge and the rest of Edinburgh.

What Semplo does for Hotels & B&Bs

Every workflow below runs automatically, around the clock.

AI Front Desk

Answers room, availability, amenity and local area questions at any hour.

Every late-night enquiry gets an instant answer
AI Booking Assistant

Books rooms directly — no commission. Pure direct revenue.

Direct bookings, with no commission in the middle
Your own booking page

A shareable link for your Google profile and site — guests pick dates, pay a deposit, and manage their own booking.

Direct bookings with no OTA in the middle
Booking.com sync

Reservations from Booking.com flow in automatically so a room is never double-booked.

One calendar across every channel
Reactivation

Past guests get a personalised AI-written message inviting them back.

Past guests are your cheapest new bookings
Review requests

Warm thank-you and review request sent automatically after checkout.

More reviews, higher ranking, more direct bookings
Local concierge

Restaurants, taxis, parking and attractions — configured by you, answered by AI.

Guest experience OTA chatbots cannot match
Direct booking incentive

Detects OTA mentions and offers a direct booking benefit automatically.

Turn Booking.com browsers into direct bookers
Pre-arrival agent

48 hours before check-in: parking, arrival instructions and dietary requests.

The front desk stops answering the same questions
Group enquiry routing

Captures group, wedding and event details and escalates to you.

Never miss a high-value group booking
Take payment at check-in

Room balance, extras and deposits on a card or pay-link, with a receipt.

Settle the folio in seconds
Payment recovery

Unpaid balances and no-show deposits are chased automatically.

Recover revenue that quietly slips away
Questions

Hotels & B&Bs in Edinburgh, answered

Does Semplo work for a Hotels & B&Bs business in Edinburgh?
Yes. Semplo is built for Hotels & B&Bs businesses anywhere in the UK, Edinburgh included, and there is nothing city-specific to configure. You enter your services, hours and prices, and your AI answers Edinburgh customers on web chat, WhatsApp, email and SMS from that point on, including across New Town, Leith and Stockbridge.
Which language will it reply to Edinburgh customers in?
Whichever language they write in. In Edinburgh that usually means English, plus most European languages during the festival months, and your AI switches per conversation without you setting anything up.
Can it take bookings for my Edinburgh Hotels & B&Bs business?
Yes. It offers your real availability in Edinburgh local time, writes the booking into your calendar, confirms it and sends reminders. It syncs both ways with Google Calendar and Outlook, and it can take a deposit at the same time.
What happens when the AI cannot answer something?
It hands the conversation to you with the full thread attached, and tells the customer a person will come back to them. You decide which topics always escalate.
How long does setup take, and what does it cost?
About 15 minutes: you fill in your details and paste one line of code on your website. The free plan is €0 a month and paid plans start at €49 a month excluding VAT, with a 14-day trial.
Semplo for Hotels & B&Bs elsewhere in the UK

Hire your first
AI employee.

Set up takes 15 minutes. No credit card required.

From €49/month
Free — Core — Pro — Scale
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